Courtney Proffitt
About Courtney Proffitt
Courtney Proffitt is the Manager of Sales Proposals at Benefitfocus, where she has worked since 2020. She has extensive experience in sales and proposal management, having held various roles within the company and previously at National Capitol Contracting, LLC.
Current Role at Benefitfocus
Courtney Proffitt serves as the Manager of Sales Proposals at Benefitfocus, a position she has held since 2020. Based in Roanoke, Virginia, she manages a team of four full-time Proposal Managers. Her responsibilities include producing RFx responses for various sales efforts and overseeing the management of subject matter expert (SME) reviews for over 1,300 RFP FAQs. Proffitt's role involves collaboration with multiple departments, including Marketing, Product, and Corporate Communications, on cross-functional copywriting projects.
Previous Experience at Benefitfocus
Courtney Proffitt has held several positions at Benefitfocus prior to her current role. She worked as an Account Executive for Renewals and Customer Sales from 2016 to 2017. She then served as Manager of Renewals and Customer Sales Account Executives from 2019 to 2020. Additionally, she was an Enterprise Account Executive and Team Lead for Renewals and Customer Sales from 2018 to 2019, and worked as a Proposal Manager from 2013 to 2015.
Education and Academic Achievements
Courtney Proffitt studied at the University of Virginia, where she earned a Bachelor of Arts in English and American Studies with High Distinction from 2005 to 2009. She later attended the College of Charleston, obtaining a Master of Arts in English Language and Literature from 2011 to 2013. During her time at the College of Charleston, she received the Outstanding Graduate Scholar Award.
Previous Employment at National Capitol Contracting, LLC
Before her tenure at Benefitfocus, Courtney Proffitt worked at National Capitol Contracting, LLC as a Proposal Manager from 2009 to 2011. In this role, she was responsible for managing proposal processes and contributing to the company's business development efforts while based in Arlington, Virginia.
Team Management and Initiatives
In her current role at Benefitfocus, Courtney Proffitt has designed a variable compensation structure aimed at motivating and rewarding her team. She owns the business relationship with the company's content management vendor, ensuring effective collaboration and resource management within her team.