Elizabeth Ham
About Elizabeth Ham
Elizabeth Ham is a Client Executive with over 20 years of experience in the digital healthcare industry, specializing in benefits administration technology solutions. She has held various roles in client success and account management across multiple organizations, including Hinge Health, Included Health, and Benefitfocus.
Current Role at Benefitfocus
Elizabeth Ham serves as a Client Executive at Benefitfocus, a position she has held since 2023. In this role, she focuses on delivering benefits administration technology solutions to clients. Her responsibilities include developing strategies that align with client objectives and ensuring high levels of client satisfaction and retention.
Previous Experience at Hinge Health
Prior to her current role, Elizabeth worked at Hinge Health as a Senior Client Success Manager from 2022 to 2023. During her tenure in the Washington DC-Baltimore Area, she was responsible for managing client relationships and ensuring successful implementation of health solutions.
Experience at Included Health
Elizabeth held the position of Senior Client Success Manager at Included Health from 2020 to 2022. In this role, she contributed to enhancing client engagement and satisfaction through effective communication and support strategies while working in Washington, DC.
Background in Digital Healthcare
With over 20 years of experience in the digital healthcare industry, Elizabeth has developed a strong focus on benefits administration technology solutions. Her career includes various roles that emphasize client success and relationship management, showcasing her expertise in the field.
Career Progression and Specialization
Elizabeth's career includes significant roles at organizations such as Businessolver, CareFirst BlueCross BlueShield, and Kelly & Associates Insurance Group. She specializes in creating and executing tailored strategies that align with client expectations, leveraging her deep knowledge of market trends and technology to deliver innovative solutions.