Elizabeth Pharris
About Elizabeth Pharris
Elizabeth Pharris is a Benefits Administrator III at Benefitfocus in Greenville, South Carolina, with a strong background in customer service and health benefits management. She holds a Bachelor's degree in Accounting and has provided virtual training for phone agents to enhance their client assistance skills since joining the company in 2019.
Work at Benefitfocus
Elizabeth Pharris has been employed at Benefitfocus as a Benefits Administrator III since 2019. In this role, she operates out of the Greenville, South Carolina area and has accumulated five years of experience in the position. Her responsibilities include providing support to contracted phone agents, enhancing their skills in assisting clients with health benefits. Additionally, she assists these agents in troubleshooting technical issues related to client health benefits management.
Education and Expertise
Elizabeth Pharris has a diverse educational background. She studied Human Resources Management and Services at the University of Phoenix, earning a certificate in 2016 after an 11-month program. She also holds a Bachelor's degree in Accounting from the University of Phoenix, which she completed between 2010 and 2012. Furthermore, she obtained an Associate of Arts degree in Business from the same institution, studying from 2008 to 2010. Her foundational education includes a high school diploma from Bob Jones Academy, completed from 1985 to 1988.
Background
Before her tenure at Benefitfocus, Elizabeth Pharris was a business owner from 2003 to 2008, where she managed her own home business for five years. This experience contributed to her strong customer service skills, particularly in the health benefits sector. Her professional journey reflects a commitment to developing expertise in both customer service and health benefits management.
Training and Development
In her current role, Elizabeth Pharris provides virtual training for contracted phone agents. This training focuses on enhancing their ability to assist clients with health benefits effectively. Her efforts in training and development are aimed at improving the overall service quality provided to clients, ensuring that agents are well-equipped to handle inquiries and issues.