Emily Infinger
About Emily Infinger
Emily Infinger serves as an Account Manager and New Associate Orientation Director at Benefitfocus, where she has worked since 2013. She manages a portfolio of high-profile clients and engages in strategic planning to enhance customer satisfaction.
Work at Benefitfocus
Emily Infinger has served as an Account Manager and New Associate Orientation Director at Benefitfocus since 2013. In this role, she engages various departments to implement customer-centric initiatives aimed at resolving account challenges. She is responsible for strategic planning and program development for customer accounts, managing a portfolio of high-profile West Coast clients, including Red Bull, Newegg, and AEG Talent Agency. Her work focuses on ensuring that HR contacts within client organizations are recognized as internal 'HEROES' and developing a deep understanding of quarterly software updates to enhance customer value.
Education and Expertise
Emily Infinger holds a Bachelor's Degree in Art History and Spanish from the University of South Carolina-Columbia, where she studied from 2008 to 2012. Additionally, she studied at the University of Buenos Aires for one year, furthering her expertise in Art History and Spanish. Her educational background provides her with a unique perspective that she applies in her professional roles.
Background
Emily Infinger began her career with an internship at Mediterranean Shipping Company as a Freight Cashier in 2012. She also worked as a Healthcare Sales & Marketing Consultant at Equiscript, LLC for five months in 2013. Her experience includes a role as a Photography Assistant at National Geographic from 2011 to 2012 and an internship at Time Magazine in 2010. This diverse background has contributed to her skills in account management and customer relations.
Achievements
Throughout her career, Emily Infinger has demonstrated a commitment to customer satisfaction and strategic account management. She leverages her unique knowledge of account configurations to influence customer satisfaction positively. Her ability to engage with various departments and develop strategic initiatives has been instrumental in her success at Benefitfocus.