Eric Speece
About Eric Speece
Eric Speece is a Customer Success Manager with extensive experience in client services and retirement plan sales. He has worked at Benefitfocus since 2013 and previously held positions at SHPS and MetLife.
Current Role at Benefitfocus
Eric Speece serves as a Customer Success Manager at Benefitfocus, a position he has held since 2013. In this role, he focuses on ensuring customer satisfaction and success with the company's products and services. His responsibilities include managing client relationships, addressing customer needs, and facilitating the effective use of Benefitfocus solutions. He operates from Charleston, South Carolina.
Previous Experience at SHPS
Before joining Benefitfocus, Eric Speece worked at SHPS as a Client Service Manager from 2004 to 2011. During his seven years in this role, he was based in Louisville, Kentucky. His work involved overseeing client accounts and ensuring the delivery of high-quality service to meet client expectations.
Experience at MetLife
Eric Speece's career includes a significant tenure at MetLife, where he worked in retirement plan sales and service from 1991 to 2003. Over the course of twelve years, he developed expertise in managing retirement plans and providing customer support, contributing to the company's service offerings.
Education at North Carolina State University
Eric Speece studied at North Carolina State University, where he earned a Bachelor of Arts degree. His studies took place from 1987 to 1989, providing him with a foundational education that supports his professional career.
Previous Role at Benefitfocus
Prior to his current position, Eric Speece worked at Benefitfocus as a Client Success Manager from 2013 to 2016. In this role, he focused on enhancing client relationships and ensuring that customers achieved their desired outcomes with Benefitfocus products.