Gloria Pegurri
About Gloria Pegurri
Gloria Pegurri serves as the Senior Vice President of Client Management at Benefitfocus, a position she has held since 2022. With extensive experience in the healthcare sector, she has previously held various leadership roles at ConsumerMedical and Blue Cross Blue Shield of Massachusetts.
Current Role at Benefitfocus
Gloria Pegurri serves as the Senior Vice President of Client Management at Benefitfocus. She has held this position since 2022, contributing to the company's focus on enhancing client relationships and service delivery. Her role involves overseeing client management strategies and ensuring that client needs are met effectively.
Previous Experience at ConsumerMedical
Gloria Pegurri worked at ConsumerMedical in various capacities. She was the Vice President of Call Center Operations from 2020 to 2021, where she managed call center operations. Subsequently, she served as the Senior Vice President of Operations from 2021 to 2022, focusing on operational efficiency and service improvement.
Career at Blue Cross Blue Shield of Massachusetts
Gloria Pegurri has extensive experience at Blue Cross Blue Shield of Massachusetts, holding several leadership positions. She was the Senior Director of Member Service from 2004 to 2006 and later served as the Vice President of Service Delivery from 2006 to 2009. Additionally, she held the role of Vice President of Service Integration and Performance Management from 2009 to 2011, and the Senior Director of Human Resources from 2011 to 2013.
Educational Background
Gloria Pegurri earned a Bachelor of Science degree in Human Resource Management from Bridgewater State University, where she studied from 1990 to 1994. She also holds a Master of Business Administration (MBA) from Bentley University - McCallum Graduate School of Business, which she completed from 1997 to 2000.
Experience at Brigham and Women's Hospital
Gloria Pegurri worked at Brigham and Women's Hospital as the Senior Director of Patient Referral Services from 2019 to 2020. In this role, she was responsible for managing patient referral processes and enhancing service delivery within the hospital.