Heather Goodson
About Heather Goodson
Heather Goodson is a Senior Solutions Consultant at Benefitfocus, specializing in Electronic Health Records implementation and workflow engineering. With extensive experience in project management and consulting, she has held various roles at CGI and Arthur Anderson LLP, contributing to significant improvements in healthcare technology.
Current Role at Benefitfocus
Heather Goodson serves as a Senior Solutions Consultant at Benefitfocus, a position she has held since 2017. In this role, she specializes in Electronic Health Records implementation and workflow engineering within healthcare networks. Goodson effectively manages up to six implementations simultaneously, ensuring high quality and adherence to deadlines. She also mentors new implementation consultants, contributing to their professional development and the overall success of the team.
Previous Experience at CGI
Heather Goodson has extensive experience at CGI, where she held various roles from 2004 to 2016. She began as a Consultant and progressed to Senior Consultant in Healthcare Solutions, and later served as a Project Manager and Functional Project Lead. Throughout her tenure, she worked in both the Fairfax, VA area and Charleston, SC, focusing on project management and healthcare solutions.
Educational Background in Healthcare Informatics
Heather Goodson earned her Master of Science in Healthcare Informatics from Marymount University. This advanced education has equipped her with the knowledge and skills necessary to navigate the complexities of healthcare technology and informatics, enhancing her effectiveness in her current role.
Bachelor's Degree in Computer Information Systems
Heather Goodson also holds a Bachelor of Science in Computer Information Systems from Marymount University. This foundational degree provided her with a strong understanding of computer systems and information technology, which supports her work in healthcare solutions and electronic health records.
Skills in Software Demonstration and Training
Heather Goodson excels in software demonstrations and end-user training sessions. Her ability to effectively communicate complex information and provide hands-on training contributes to the successful implementation of healthcare solutions and enhances user adoption.