Jackie Daniel
About Jackie Daniel
Jackie Daniel is a Senior Client Relationship Consultant specializing in Benefit Catalog at Benefitfocus, where she has worked in various roles since 2015. With a background in customer success and management, she has accumulated extensive experience in the benefits industry.
Current Role at Benefitfocus
Jackie Daniel serves as a Senior Client Relationship Consultant in the Benefit Catalog at Benefitfocus. She has been in this role since 2024, contributing to client relationship management and ensuring effective communication regarding benefit offerings. Her experience in this position builds on her extensive background within the company.
Previous Experience at Benefitfocus
Jackie Daniel has held multiple positions at Benefitfocus, starting as an Application Consultant from 2015 to 2016. She progressed to roles such as Account Consultant from 2016 to 2018, Customer Success Specialist for Health Plan from 2018 to 2019, and Customer Success Support II from 2019 to 2021. Most recently, she served as Customer Success Support III from 2021 to 2023 before her current role.
Work History Outside Benefitfocus
Prior to her tenure at Benefitfocus, Jackie Daniel worked as an Office Manager at Clark & Associates, Inc. from 2014 to 2015. She also gained experience as a Management Assistant and Business Corporate Account Manager at Enterprise Rent-A-Car from 2011 to 2012, and as a Legal Assistant at Richardson, Patrick, Westbrook & Brickman, LLC from 2013 to 2014.
Education and Academic Background
Jackie Daniel studied at Penn State University, where she earned a Bachelor's Degree in Labor and Industrial Relations with a Business Minor from 2004 to 2009. She also attended Trident Technical College, focusing on Legal Studies. Her educational background supports her professional roles in client relations and management.