Jacklynn Smith
About Jacklynn Smith
Jacklynn Smith is a Senior Solutions Consultant at Benefitfocus, where she has worked since 2013. She has a background in customer service and operations, with previous roles at Cox Communications and Verizon Wireless.
Work at Benefitfocus
Jacklynn Smith has been employed at Benefitfocus since 2013, holding multiple roles over her tenure. She currently serves as a Senior Solutions Consultant, a position she has held since 2018. In addition to this role, she has also worked as an Account Manager and a Solutions Consultant during her time at the company. Her experience at Benefitfocus spans 11 years, during which she has contributed to various projects and initiatives in Charleston, SC.
Previous Experience
Before joining Benefitfocus, Jacklynn Smith held several positions in the telecommunications industry. She worked at Cox Communications as a Regional Operations Specialist from 2006 to 2008. Prior to that, she was a Customer Service Representative at Verizon Wireless from 2004 to 2006 in Charleston, SC. Additionally, she spent four years at Cricket Communications from 2009 to 2013, where she served as both a Marketing Specialist and a Sales Coordinator in the San Antonio, Texas Area.
Education and Expertise
Jacklynn Smith earned her Bachelor of Science degree in Business Administration from the College of Charleston, completing her studies from 2000 to 2004. Her educational background provides a foundation for her roles in solutions consulting and account management, where she applies her knowledge in business practices and customer relations.