Jacob Shoecraft
About Jacob Shoecraft
Jacob Shoecraft is a Platform Operations Analyst specializing in Site Reliability Engineering at Benefitfocus, where he has worked since 2020. He has a background in network operations and fundraising, with previous roles at AmeriCorps VISTA and American Pool.
Current Role at Benefitfocus
Jacob Shoecraft serves as a Platform Operations Analyst in Site Reliability Engineering at Benefitfocus. He has held this position since 2020, contributing to the company's operational efficiency in Charleston, South Carolina. His responsibilities include managing platform reliability and ensuring optimal performance of systems.
Previous Experience at Benefitfocus
Before his current role, Jacob Shoecraft worked at Benefitfocus in various capacities. He was an Associate Engineer in the Network Operations Center for six months in 2019 and served as an Application Consultant from 2017 to 2019. During his tenure, he played a key role in integrating alerting systems into PagerDuty and led efforts to categorize and prioritize electronic alerts.
Experience at AmeriCorps VISTA
Jacob Shoecraft worked as a Fundraising and Campaign Manager for AmeriCorps VISTA from 2016 to 2017 in Prescott, Arizona. In this role, he focused on fundraising initiatives and campaign management, contributing to community service projects.
Education Background
Jacob Shoecraft studied at the University of South Carolina, where he earned a degree in History from 2011 to 2015. He also attended Wando High School from 2006 to 2010, completing his secondary education.
Management Experience at American Pool
In 2014, Jacob Shoecraft worked as the Park West Recreational and Leisure Manager at American Pool for three months in Mt. Pleasant. This role involved overseeing recreational activities and managing leisure facilities.