Jessica Smith
About Jessica Smith
Jessica Smith is an Integration Intake Coordinator at Benefitfocus, where she has worked since 2019 in Charleston, South Carolina. She has held various roles in the company and has previous experience in education and customer service.
Work at Benefitfocus
Jessica Smith has been serving as the Integration Intake Coordinator at Benefitfocus since 2019. In this role, she is responsible for managing the intake process for integrations, ensuring that all necessary information is collected and processed efficiently. Prior to her current position, she held various roles at Benefitfocus, including Account Manager, Solutions Consultant, and Customer Success Manager. Her extensive experience within the company spans over five years, contributing to her deep understanding of the organization's operations and client needs.
Previous Employment Experience
Before joining Benefitfocus, Jessica Smith worked in several positions that contributed to her professional development. She was a Preschool Teacher at Next Generation Children's Centers from 2008 to 2009. Following that, she spent four years as a Management Assistant at Enterprise Rent-A-Car from 2009 to 2013. Additionally, she worked at The Walt Disney Company as a Greeter from 2007 to 2008. These roles provided her with a diverse skill set and experience in customer service and management.
Education and Expertise
Jessica Smith earned her Bachelor of Arts degree from the University of Massachusetts Amherst, where she studied from 2004 to 2008. This educational background has equipped her with the foundational knowledge and skills necessary for her career in integration coordination and customer service. Her academic achievements complement her practical experience in various roles across different industries.
Career Progression
Jessica Smith's career progression reflects her growth within the professional landscape. After starting her career as a Greeter at The Walt Disney Company, she transitioned into educational roles and then into management positions. Her tenure at Benefitfocus showcases her ability to adapt and excel in different capacities, moving from customer-facing roles to strategic positions that involve integration and account management.