Jody Richardson
About Jody Richardson
Jody Richardson is a Senior Network Engineer with extensive experience in network and data center infrastructure. Currently employed at Benefitfocus since 2016, Richardson has previously worked in various roles at QS/1 Data Systems, The Cliffs Communities, and Greenville Health System.
Work at Benefitfocus
Jody Richardson has been employed at Benefitfocus as a Senior Network Engineer since 2016. In this role, Richardson focuses on maintaining and enhancing network infrastructure to ensure reliable service delivery. Responsibilities include capacity planning and providing recommendations to uphold 24/7 service levels across all computing platforms. Richardson also plays a key role in enterprise-wide technology change programs that impact network and data center infrastructure.
Previous Experience in Network Engineering
Prior to joining Benefitfocus, Jody Richardson worked at several organizations in network engineering roles. Richardson served as a Network Engineer at Greenville Health System from 2011 to 2014, and as a Network Technician at The Cliffs Communities from 2005 to 2011. Additionally, Richardson held the position of NRx Software Specialist at QS/1 Data Systems for one year in 2004. This diverse experience has contributed to a comprehensive understanding of network operations.
Education and Expertise
Jody Richardson earned a Bachelor of Arts degree in Information Management & Systems/Healthcare Information Management from the University of South Carolina Upstate, studying from 2000 to 2004. This educational background provides a foundation for expertise in both network engineering and healthcare information systems, enabling effective contributions to technology initiatives in the healthcare sector.
Technical Skills and Tools
In the role of Senior Network Engineer, Jody Richardson utilizes various network monitoring tools to support daily operations. Tools such as DataDog, NetBrain, Wireshark, and Solarwinds are employed to monitor network performance and troubleshoot issues. Richardson's proficiency in these tools enhances the ability to maintain optimal network functionality and service reliability.
Key Projects and Initiatives
Jody Richardson has successfully led significant projects, including the Premera Blue Cross Application Migration, which involved connecting on-premise data centers to AWS using a Direct Connect Connection through Megaport NaaS provider. Additionally, Richardson led the Connecture Data Center Migration project, migrating web-facing applications for major healthcare customers to Benefitfocus Data Centers. These projects demonstrate a commitment to improving network infrastructure and service delivery.