Kacie Davenport
About Kacie Davenport
Kacie Davenport is an Enterprise Customer Success Specialist at Benefitfocus, where she has worked since 2015 in Charleston, South Carolina. She has a background in engineering administration and expertise in Salesforce and SaaS, along with a Bachelor of Arts degree from Columbia College.
Work at Benefitfocus
Kacie Davenport has served as an Enterprise Customer Success Specialist at Benefitfocus since 2015. In this role, she focuses on enhancing the customer experience and ensuring successful implementation of the company's software solutions. Based in Charleston, South Carolina, she has accumulated nine years of experience in this position, demonstrating her commitment to customer success and satisfaction.
Previous Experience at Nucor Building Systems
Before joining Benefitfocus, Kacie Davenport worked as an Engineering Administrator at Nucor Building Systems from 2013 to 2015. During her two years in Waterloo, Indiana, she supported engineering operations, contributing to project management and administrative tasks within the organization.
Education and Expertise
Kacie Davenport studied at Brookland Cayce High School from 2004 to 2008. She then attended Columbia College in South Carolina, where she earned a Bachelor of Arts degree in Writing, English, and Business from 2008 to 2012. Her educational background, combined with her expertise in Salesforce and SaaS, equips her with the skills necessary for managing enterprise customer success.
Background in Health Benefits and Insurance
Kacie Davenport possesses a strong background in health benefits and insurance, which is essential for her role in customer success at Benefitfocus. This knowledge allows her to effectively assist clients in navigating complex health benefit solutions and ensuring they derive maximum value from the services offered.
Professional Skills and Adaptability
Kacie Davenport thrives in high-paced work environments, showcasing her adaptability and resilience. These skills are crucial in her role as an Enterprise Customer Success Specialist, where she must respond to the dynamic needs of clients and manage multiple tasks efficiently.