Kevin Castiglia
About Kevin Castiglia
Kevin Castiglia is an experienced Carrier Enterprise Account Executive at Benefitfocus, where he has worked since 2018. He has held various leadership roles within the company since 2004 and holds a Bachelor of Business Administration from James Madison University.
Current Role at Benefitfocus
Kevin Castiglia serves as a Carrier Enterprise Account Executive at Benefitfocus, a position he has held since 2018. In this role, he focuses on managing enterprise accounts within the carrier market. He operates from Charleston, South Carolina, where he leverages his extensive experience in customer success and professional services to drive client satisfaction and business growth.
Previous Experience at Benefitfocus
Kevin Castiglia has held multiple roles at Benefitfocus, contributing to various aspects of the organization. He worked as a Senior Director in Customer Success Management for Enterprise Accounts since 2017, following his tenure as Senior Director of Professional Services in the Carrier Market from 2013 to 2016. Additionally, he served as Senior Director of Customer Success Support from 2016 to 2017 and as Program Manager and Consultant in Professional Services from 2004 to 2011. His career at Benefitfocus reflects a consistent focus on enhancing customer success and operational efficiency.
Education and Qualifications
Kevin Castiglia earned a Bachelor of Business Administration from James Madison University, where he studied from 1996 to 2000. This educational background provided him with foundational knowledge in business principles, which he has applied throughout his career in the technology and services sectors.
Early Career at CGI
Before joining Benefitfocus, Kevin Castiglia worked as a Software Developer at CGI from 2000 to 2004. This early experience in software development equipped him with technical skills and insights that have been beneficial in his subsequent roles in professional services and customer success management.