Krystal Henderson
About Krystal Henderson
Krystal Henderson is a Program Manager Specialist with expertise in clinical lab testing and project management. She has a diverse background in customer success and administrative roles, having worked at Benefitfocus, BlueCross BlueShield of SC, Aflac, and KLEAR Technologies, LLC.
Work at Benefitfocus
Krystal Henderson has held multiple roles at Benefitfocus, a company specializing in benefits management solutions. She worked as an Executive Assistant and Project Manager from 2017 to 2023, where she contributed to various projects and supported executive operations. In 2019, she transitioned to the role of Customer Success Manager for a year, focusing on client relations and support. Currently, she serves as a Program Manager Specialist, a position she has held since 2023, where she utilizes her expertise in project management and clinical lab testing.
Education and Expertise
Krystal Henderson studied at the University of South Carolina, where she earned a Bachelor's degree in Biology from 2006 to 2011. She also attended California State University - San Bernardino for one year in 2008 to 2009. Her educational background complements her professional expertise in clinical lab testing, project management, and leadership. She possesses strong skills in analyzing and presenting technical information, which enhances her ability to manage complex projects effectively.
Background
Krystal Henderson's career includes diverse roles across several organizations. She began her professional journey at BlueCross BlueShield of SC as an Administrative Assistant in 2008. In 2011, she worked as an Account Service Specialist II at Aflac for three months. From 2012 to 2020, she served as a Junior Management Consultant at KLEAR Technologies, LLC. Currently, she holds the position of Chief Innovation Officer at KLEAR Technologies, a role she has maintained since 2012, while also working at Benefitfocus.
Achievements
Throughout her career, Krystal Henderson has demonstrated a commitment to building relationships and improving business practices. Her roles in customer management and support reflect her passion for enhancing client experiences. She has successfully managed complex projects and contributed to various initiatives within her organizations, leveraging her skills in project management and technical analysis.