Lauren Krey
About Lauren Krey
Lauren Krey is a Risk and Business Continuity Program Manager at Benefitfocus in Charleston, South Carolina, with a background in quality analysis and consulting. She has over eight years of experience in the benefits and software industries, complemented by a degree in Communications from the College of Charleston.
Current Role as Risk and Business Continuity Program Manager
Lauren Krey currently serves as the Risk and Business Continuity Program Manager at Benefitfocus, a position she has held since 2022. In this role, she is responsible for overseeing risk management strategies and ensuring business continuity within the organization. Her expertise in time management and problem-solving is crucial for effectively managing these programs. Krey's strong background in technical troubleshooting and customer rapport further enhances her ability to navigate challenges in this position.
Previous Experience at Benefitfocus
Lauren Krey has extensive experience at Benefitfocus, having worked in various roles since 2014. She began her tenure as an Application Consultant from 2014 to 2015, followed by a position as a Renewal Specialist for six months in 2017. Krey then served as a Quality and Development Analyst from 2015 to 2018, before transitioning to a Consultant role from 2018 to 2022. This diverse experience within the company has provided her with a comprehensive understanding of its operations and the benefits industry.
Educational Background in Communications
Lauren Krey earned her Bachelor of Science degree in Communications from the College of Charleston, where she studied from 2009 to 2013. Her education has equipped her with essential skills in communication, which are vital in her current role managing risk and business continuity programs. Additionally, Krey attended Trinity Episcopal School (RVA) from 2005 to 2009, further laying the groundwork for her academic and professional development.
Experience in Retail Management
Before her extensive career at Benefitfocus, Lauren Krey gained retail experience as a Keyholder at Benetton Group in 2013 and at PANDORA Jewelry in 2014. These roles, which involved managing store operations and customer interactions, contributed to her development of strong interpersonal skills and customer service abilities. This experience complements her technical and analytical skills in her current role.
Expertise in Risk Management and Problem Solving
Lauren Krey possesses expertise in time management and problem-solving, which are essential for her role as a Risk and Business Continuity Program Manager. Her demonstrated history in both the computer software and benefits industry provides her with a unique perspective on risk management. Krey's ability to troubleshoot technical issues and establish rapport with customers enhances her effectiveness in managing business continuity initiatives.