Lauren Latour
About Lauren Latour
Lauren Latour is a Platform Solution Specialist II at Benefitfocus, where she has worked since 2017. She has a background in benefits administration and customer service, along with degrees in Psychology and Music Therapy.
Current Role at Benefitfocus
Lauren Latour serves as a Platform Solution Specialist II at Benefitfocus, a position she has held since 2017. In this role, she focuses on providing solutions that enhance the platform's capabilities for clients. Her expertise contributes to the overall effectiveness of the company's offerings in the benefits administration sector. She is based in the Charleston, South Carolina Area.
Previous Experience at Benefitfocus
Prior to her current role, Lauren worked at Benefitfocus as a Benefits Administrator from 2014 to 2017. During her three years in this position, she was responsible for managing various aspects of employee benefits, ensuring compliance and facilitating communication between clients and the company.
Work History at Starbucks and Regus
Lauren's work experience includes a role as a Barista at Starbucks from 2012 to 2013, where she gained customer service skills. She also worked at Regus as a Customer Service Representative from 2013 to 2014, where she further developed her client interaction and support abilities.
Educational Background in Psychology and Music Therapy
Lauren studied Psychology at the University at Buffalo, earning her Bachelor of Arts degree from 2008 to 2010. She also pursued Music Therapy at Arizona State University from 2005 to 2007. This educational background provides her with a unique perspective in her professional roles.