Lauren Winkler
About Lauren Winkler
Lauren Winkler is an Enterprise Platform Solution Specialist currently employed at Benefitfocus, where she has worked since 2019. She has a background in public relations and communications, with previous roles at Zubie and Capital Valve & Fitting Company.
Current Role at Benefitfocus
Lauren Winkler serves as an Enterprise Platform Solution Specialist at Benefitfocus, a position she has held since 2019. In this role, she focuses on providing solutions that enhance the user experience and streamline operations for clients. Her expertise in platform solutions contributes to the overall effectiveness of Benefitfocus's offerings in the employee benefits industry.
Previous Experience at Benefitfocus
Prior to her current role, Lauren worked at Benefitfocus as a Customer Success Manager in Employer Solutions from 2015 to 2019. In this capacity, she was responsible for ensuring client satisfaction and success with the company's products and services. Her experience in customer success laid the foundation for her current specialization in enterprise platform solutions.
Professional Background at Zubie
Lauren Winkler began her career at Zubie, where she held two positions. She worked as a Social Media Manager from 2013 to 2015, managing the company's online presence and engagement strategies. Additionally, she briefly served as a Marketing Operations Specialist in 2015 for two months, contributing to marketing initiatives in the Charleston, South Carolina area.
Education and Qualifications
Lauren studied at Georgia Southern University, where she earned a Bachelor of Science degree in Public Relations and Communications from 2008 to 2010. She also attended The University of Akron, studying Public Relations from 2006 to 2008. Her educational background provides a strong foundation for her roles in communications and customer success.
Experience at Capital Valve & Fitting Company
Before joining Benefitfocus, Lauren worked at Capital Valve & Fitting Company as a Media Communications Manager from 2010 to 2013. In this role, she was responsible for managing media relations and communication strategies, enhancing the company's visibility and brand presence in the Baton Rouge, Louisiana area.