Malcolm (Mac) Carter
About Malcolm (Mac) Carter
Malcolm (Mac) Carter is a Desktop Systems Specialist IV with extensive experience in IT systems and digital signage management. He has held various roles at organizations such as Benefitfocus and AROBASE GROUP, overseeing virtual communication platforms and event technical direction.
Current Role at Benefitfocus
Malcolm Carter currently serves as a Desktop Systems Specialist IV at Benefitfocus, a position he has held since 2019. In this role, he is responsible for overseeing desktop systems and ensuring the efficient operation of technology resources. His responsibilities include managing iOS and tvOS devices, as well as leading the Desktop Projects Team in the procurement of necessary technology. He works within the Charleston, South Carolina Metropolitan Area.
Previous Experience at AROBASE GROUP
Prior to his current role, Carter worked at AROBASE GROUP as an Apple IT Systems Consultant from 2011 to 2017. During his six years in the Greater Atlanta Area, he provided specialized support for Apple systems, contributing to the organization's IT infrastructure and user support initiatives.
Role as Event Technical Director
Carter acts as the Event Technical Director, where he oversees audiovisual planning, budgeting, and support for both live and virtual events. This role involves coordinating technical resources to ensure successful event execution and optimal user experience.
Experience with Virtual Communication Platforms
Carter oversees the administration of Cisco WebEx and Zoom, providing support to ensure optimal performance for virtual communication platforms. His expertise in managing these tools facilitates effective communication within the organization.
Background in Mobile Systems Administration
Carter has a background in mobile systems administration, having worked at Paideia School from 2012 to 2015. In this role, he managed mobile systems, contributing to the integration and functionality of mobile technology within the educational environment.