Melissa Greaves
About Melissa Greaves
Melissa Greaves is a Product Owner currently employed at Benefitfocus, where she has worked since 2022. She has a diverse professional background, including roles in project management, auditing, and paramedicine across various organizations.
Current Role at Benefitfocus
Melissa Greaves serves as a Product Owner at Benefitfocus, a position she has held since 2022. In this role, she is responsible for defining product vision and strategy, collaborating with cross-functional teams to ensure successful product delivery. Additionally, she has been working as a Test Manager at Benefitfocus since 2021, overseeing testing processes to ensure product quality and performance. Both roles are based in Connecticut, United States.
Previous Experience at Prospect Medical Holdings, Inc.
Prior to her current roles, Melissa worked at Prospect Medical Holdings, Inc. as a Paramedic from 2018 to 2021. During her three years in this position, she provided emergency medical services and patient care in Vernon Rockville, Connecticut. This experience contributed to her skills in high-pressure environments and patient interaction.
Career at MetLife
Melissa Greaves has extensive experience at MetLife, where she worked for a total of seven years. She held various roles, including Project Manager from 2011 to 2018, where she managed project timelines and deliverables. Prior to that, she served as a Senior Disability Consultant from 2009 to 2011 and as a Senior Disability Implementation Leader from 2006 to 2009, focusing on disability program management and implementation.
Background in Emergency Medical Services
Melissa began her career in emergency medical services, working as a Paramedic at American Medical Response from 1992 to 2003 for eleven years. This foundational experience in emergency care provided her with critical skills in patient assessment and emergency response, which have been beneficial in her subsequent roles.
Current Role at Girard & Associates LLC
In addition to her roles at Benefitfocus, Melissa has been working as an Auditor at Girard & Associates LLC since 2018. In this capacity, she conducts audits and ensures compliance with regulatory standards, further expanding her expertise in project management and operational oversight.