Mhrd Crystal Singletary
About Mhrd Crystal Singletary
Mhrd Crystal Singletary is a Data Analyst II in Data Services with extensive experience in data management and compliance. She is currently pursuing a Doctor of Jurisprudence at Campbell University and has held various roles in data services and analysis since 2011.
Current Role at Benefitfocus
Mhrd Crystal Singletary currently holds the position of Data Analyst II in the Data Services department at Benefitfocus. She has been with the company since 2016, contributing to various projects aimed at improving data quality and service level agreement (SLA) adherence. Her role involves conducting independent audits of new implementation projects to ensure the integrity of production data.
Previous Experience at Benefitfocus
Prior to her current role, Mhrd Crystal Singletary worked at Benefitfocus as a Manager in Data Services from 2014 to 2016 and as a Payroll Data Analyst from 2011 to 2014. During her tenure, she designed an internal knowledge base to facilitate the exchange of knowledge related to internal processes and procedures. She also developed a case management system to enhance the secure exchange of sensitive information.
Educational Background
Mhrd Crystal Singletary is pursuing a Doctor of Jurisprudence at Campbell University, Norman Adrian Wiggins School of Law, having started her studies in 2016. She holds a Bachelor of Science degree in Psychology and Legal Studies from Clemson University, where she studied from 2005 to 2009. Additionally, she earned a Master of Arts in Management from Webster University between 2011 and 2013.
Work History Prior to Benefitfocus
Before joining Benefitfocus, Mhrd Crystal Singletary gained experience in various roles. She worked as a Cashier at Lowe's Companies, Inc. for nine months in 2011 and as a Customer Service Representative at Sykes for five months in 2010. Additionally, she served as a Salad Bar Attendant at Western Sizzlin Steakhouse from 2007 to 2009 and as a Student Assistant at Clemson University for nine months from 2005 to 2006.
Collaboration and Compliance Efforts
In her current role, Mhrd Crystal Singletary collaborates with the Security Compliance department to research and resolve security incidents related to data storage and delivery, ensuring adherence to HIPAA standards. She also serves as a liaison between the HCM Integration and Production Data Exchange teams to streamline the implementation go-live process.