Paige Kristan
About Paige Kristan
Paige Kristan is a Resolution Support Manager at Benefitfocus, where she has worked since 2020. She has held various roles at Benefitfocus since 2015 and has a background in Sport and Entertainment Management from the University of South Carolina-Columbia.
Current Role as Resolution Support Manager
Paige Kristan serves as the Resolution Support Manager at Benefitfocus. In this role, she is responsible for managing support resolutions and ensuring customer satisfaction. She has held this position since 2020 and has accumulated four years of experience in this capacity. Her focus is on providing effective solutions to client issues and enhancing the overall customer experience.
Experience at Benefitfocus
Paige Kristan has extensive experience at Benefitfocus, having worked in various roles since 2015. She began her tenure as an Account Consultant from 2015 to 2017, followed by two years as an Implementation Consultant from 2017 to 2019. She then transitioned to the role of Customer Success Specialist III for one year from 2019 to 2020. Her diverse roles within the company have equipped her with a comprehensive understanding of customer needs and operational processes.
Previous Employment at DICK'S Sporting Goods
Prior to her career at Benefitfocus, Paige Kristan worked as a Sales Associate at DICK'S Sporting Goods. Her tenure lasted from 2012 to 2013, where she gained valuable experience in retail and customer service. This role contributed to her skills in client interaction and sales strategies.
Educational Background in Sport and Entertainment Management
Paige Kristan earned a Bachelor of Science degree in Sport and Entertainment Management from the University of South Carolina-Columbia. She attended the university from 2010 to 2014, completing her studies over a four-year period. This educational background has provided her with foundational knowledge relevant to her career in customer success and support management.