Rachel Smith
About Rachel Smith
Rachel Smith is a Senior Product Manager at Benefitfocus, where she has worked since 2024. Prior to this role, she held various positions at Humana, including Group Medicare Enrollment Analyst and Senior Business Consultant.
Work at Benefitfocus
Rachel Smith has been employed at Benefitfocus as a Senior Product Manager since 2024. In this role, she is responsible for overseeing product development and management, ensuring that the company's offerings meet market needs and customer expectations. Her tenure at Benefitfocus has lasted for 7 months, during which she has contributed to the strategic direction of the company's product lines.
Previous Experience at Humana
Prior to her current position, Rachel Smith worked at Humana in various roles. She served as a Group Medicare Enrollment Analyst from 2019 to 2021, where she focused on analyzing enrollment processes. Following this, she held the position of Senior Business Consultant for Group Medicare Enrollment from 2021 to 2024, contributing to the development and implementation of enrollment strategies. Additionally, she worked as a Medicare Enrollment CMS Processing Unit Work Content Specialist from 2016 to 2019, gaining extensive experience in Medicare enrollment processes.
Career Progression
Rachel Smith's career has shown a clear progression within the healthcare sector, particularly in Medicare enrollment. Starting as a Work Content Specialist, she advanced to a Group Medicare Enrollment Analyst, and then to a Senior Business Consultant. This trajectory highlights her growing expertise and responsibilities in managing Medicare enrollment processes and strategies.
Location and Work Environment
Rachel Smith has worked in Louisville, Kentucky, during her time at Humana. This location has provided her with opportunities to engage with the healthcare community in a significant market for Medicare services. Her experience in this region has contributed to her understanding of the unique challenges and opportunities within the Medicare enrollment landscape.