Ralph Bevilacqua
About Ralph Bevilacqua
Ralph Bevilacqua serves as the Senior Vice President of the Benefit Service Center at Benefitfocus, a position he has held since 2022. With over 20 years of leadership experience in strategic planning and workforce management, he has previously worked at Blue Cross Blue Shield of Massachusetts and Teladoc Health.
Work at Benefitfocus
Ralph Bevilacqua has been serving as the Senior Vice President of the Benefit Service Center at Benefitfocus since 2022. In this role, he is responsible for overseeing the operations and strategic direction of the service center, focusing on enhancing customer experience and operational efficiency. His leadership is aimed at driving business results through innovative solutions tailored to meet client needs.
Previous Experience at Blue Cross Blue Shield of Massachusetts
Ralph Bevilacqua held multiple positions at Blue Cross Blue Shield of Massachusetts over a span of 13 years. He began as Senior Manager of Service Center Support from 2006 to 2008. He then advanced to Director of Member Service from 2008 to 2013, followed by a role as Senior Director of Business Operations and Strategy from 2013 to 2019. His tenure at the organization contributed to his extensive knowledge in service operations and strategic management.
Experience at Teladoc Health
From 2019 to 2022, Ralph Bevilacqua worked at Teladoc Health as Vice President of Planning & Delivery. In this capacity, he focused on strategic planning and operational delivery, ensuring that the organization met its goals in the rapidly evolving telehealth industry. His experience in this role further solidified his expertise in healthcare service management.
Education and Expertise
Ralph Bevilacqua studied at UMass Boston from 1994 to 1998, where he completed his undergraduate education. He furthered his education at Northeastern University, focusing on Health Care Administration and Management, and participated in the Strategic Leadership Program. Additionally, he completed the Executive Leadership Program at the Center for Creative Leadership, enhancing his leadership skills and strategic thinking capabilities.
Leadership Experience
With over 20 years of leadership experience, Ralph Bevilacqua has developed a strong background in strategic planning, people development, workforce management, and data analysis. His proven track record includes identifying creative solutions to improve business results across various roles in the healthcare sector. His extensive experience positions him as a knowledgeable leader in service operations and strategic initiatives.