Randall Morgan
About Randall Morgan
Randall Morgan serves as the Director of Hosting at Benefitfocus, where he has worked since 2016, overseeing a team of senior engineers and managing extensive server infrastructure. His previous experience includes a decade at RBC Insurance, where he led initiatives to enhance system reliability and optimize server processes.
Work at Benefitfocus
Randall Morgan has served as the Director of Hosting at Benefitfocus since 2016. In this role, he manages a team of up to 18 senior engineers who are responsible for supporting over 2,500 physical and virtualized servers across multiple data centers and cloud environments. His leadership in this position emphasizes the importance of efficient infrastructure management and operational excellence within the organization.
Education and Expertise
Randall Morgan completed his high school education at Wade Hampton High School. He furthered his studies in Information Technology at Greenville Technical College. His educational background provides a foundation for his extensive experience in managing complex IT systems and infrastructure.
Background
Before joining Benefitfocus, Randall Morgan worked at RBC Insurance as the Team Lead for the Client/Server Team from 2001 to 2011. His decade-long experience in this role contributed to his expertise in systems management and team leadership, laying the groundwork for his subsequent career advancements.
Achievements
Randall Morgan has successfully managed significant infrastructure projects, including the migration of systems into a new data center as part of an acquisition. He implemented automated server build processes using PowerShell and Ansible/Terraform scripting, significantly reducing server delivery time. Additionally, he enhanced system reliability by implementing Kernelcare for zero downtime Linux patching and collaborated to reduce operating system maintenance windows by 60%.