Rebecca Childers
About Rebecca Childers
Rebecca Childers is a Product Manager at Benefitfocus, where she has worked since 2019 in the Charleston, South Carolina area. She holds a BS in Accounting from Clemson University and has extensive experience in various roles within Benefitfocus, focusing on enhancing HCM products using Agile methodologies.
Work at Benefitfocus
Rebecca Childers has been employed at Benefitfocus since 2010, holding various positions over the years. She currently serves as a Product Manager, a role she has held since 2019. Prior to this, she worked as a Manager in Customer Support from 2017 to 2019, and as a Customer Success Specialist in Customer Support from 2016 to 2017. Her earlier roles at Benefitfocus include Payroll Data Analyst and Payroll Integration Analyst. Throughout her tenure, she has utilized Agile software development methodologies to enhance Human Capital Management (HCM) products and coordinates critical support triage and internal training opportunities.
Education and Expertise
Rebecca Childers studied at the Wilbur O. and Ann Powers College of Business at Clemson University, where she earned a Bachelor of Science degree in Accounting from 2005 to 2009. Her educational background has provided her with a strong foundation in business principles and financial management, which she applies in her current role as a Product Manager. Additionally, her experience in various roles at Benefitfocus has equipped her with expertise in product management, customer support, and payroll integration.
Background
Before joining Benefitfocus, Rebecca Childers worked at L&W Supply as a Payroll Technician and Human Resources Representative for one year from 2009 to 2010. She also gained experience as a Clinical Transformation Intern at St. Francis Hospital in 2009. Her early career roles provided her with insights into payroll processes and human resources, which she later integrated into her work at Benefitfocus.
Achievements
Throughout her career at Benefitfocus, Rebecca Childers has contributed to various initiatives aimed at improving HCM products. She documents requirements and provides internal training on product enhancements, ensuring that team members are well-informed about updates and changes. Her leadership in managing customer support and integration services has played a significant role in enhancing the overall customer experience.