Rebekah Garber
About Rebekah Garber
Rebekah Garber serves as the Senior Director of Relationship Management at Benefitfocus, where she has worked since 2022. With over 20 years of experience in customer success and team empowerment, she specializes in enhancing customer lifecycle and operational efficiencies.
Current Role at Benefitfocus
Rebekah Garber serves as the Senior Director of Relationship Management at Benefitfocus, a position she has held since 2022. In this role, she focuses on enhancing customer relationships and driving operational efficiencies. Her responsibilities include improving customer lifecycle management and ensuring business standards and governance are met. Garber's leadership aims to foster a culture that promotes success within customer and partner communities.
Previous Experience at Benefitfocus
Prior to her current position, Rebekah Garber worked at Benefitfocus in various roles. She was the Senior Director of Customer Success from 2020 to 2022, where she contributed to customer satisfaction and retention strategies. Additionally, she held the position of Senior Director of Strategic Partnerships & Customer Success for a brief period in 2020, focusing on building strategic relationships to enhance customer experiences.
Career Background at ADP and Enterprise Rent-A-Car
Rebekah Garber's career includes significant roles at ADP and Enterprise Rent-A-Car. At ADP, she worked as an HR BPO Specialist from 2010 to 2013, where she gained experience in human resources operations. Earlier, at Enterprise Rent-A-Car, she held multiple positions, including Corporate Sales & Program Manager from 2000 to 2006 and Branch Manager from 2001 to 2004, where she developed skills in sales management and team leadership.
Education and Academic Background
Rebekah Garber completed her high school education at Ephrata High School from 1993 to 1996. She then attended Shippensburg University of Pennsylvania, where she studied Sales & Marketing and earned a Bachelor of Science in Business Administration (BSBA) from 1996 to 2000. Her academic background has provided a foundation for her extensive career in customer success and relationship management.
Specializations and Areas of Focus
Rebekah Garber specializes in improving customer lifecycle management, business standards, and operational efficiencies. With over 20 years of experience, she has a proven track record in driving customer loyalty and increasing strategic product sales. Garber emphasizes the importance of enabling teams to connect with a strategic vision and fostering a culture that supports success within customer and partner communities.