Robert Spicer
About Robert Spicer
Robert Spicer is a Customer Support Specialist at Benefitfocus, where he has worked since 2017. He has a background in photography and graphic design, having previously held positions at Lifetouch, Johnson & Wilson Real Estate Company, and Free Fly Apparel.
Current Role at Benefitfocus
Robert Spicer has been employed at Benefitfocus since 2017, serving as a Customer Support Specialist. His role involves assisting customers with inquiries and providing solutions to enhance their experience with the company's services. Benefitfocus is located in Daniel Island, South Carolina, where Spicer has contributed to customer satisfaction and support initiatives for over seven years.
Previous Experience at Benefitfocus
Prior to his current position, Robert Spicer worked at Benefitfocus as an Account Consultant from 2015 to 2017. In this role, he focused on managing client accounts and ensuring their needs were met effectively. His experience in this position laid the groundwork for his transition to customer support, allowing him to leverage his knowledge of the company's offerings.
Educational Background
Robert Spicer studied at Trident Technical College, where he earned an Associate's degree in Commercial Graphics from 2009 to 2012. He also attended the Savannah College of Art and Design for one year, focusing on Graphic Design. This educational background has equipped him with the skills necessary for his roles in graphic design and customer support.
Professional Experience in Photography and Design
Before joining Benefitfocus, Robert Spicer worked in various roles related to photography and graphic design. He was a Photographer at Lifetouch from 2012 to 2015, capturing images in Summerville, South Carolina. Additionally, he held positions as a Marketing Graphic Designer and Real Estate Photographer at Johnson & Wilson Real Estate Company, LLC in 2014, and as a Graphic Designer and Direct to Garment Printer at Free Fly Apparel in 2013.