Sarah Alcorn
About Sarah Alcorn
Sarah Alcorn is a Benefits Administrator at Benefitfocus, where she has worked since 2016. She has a background in linguistics and has held various roles in human resources and benefits administration.
Work at Benefitfocus
Sarah Alcorn has been employed at Benefitfocus as a Benefits Administrator since 2016. In this role, she provides essential program support to the Benefits Team. Her responsibilities include assisting with billing and invoicing, data entry, and tracking eligibility and enrollment for HR Block Associates. Additionally, she updates training materials for the HR call center, ensuring that staff are well-prepared to assist clients effectively.
Previous Experience at Miami University
Before joining Benefitfocus, Sarah Alcorn worked at Miami University as a Phone Analyst for eight months in 2012. This role involved direct communication with students and staff, providing support and information as needed. Her experience at Miami University contributed to her skills in customer service and administrative support.
Education and Expertise
Sarah Alcorn holds a Bachelor of Arts degree in French Language, Literature, and Linguistics from Miami University, which she completed from 2009 to 2013. She furthered her education by obtaining a Master's degree in Linguistics from the University of Colorado Boulder, where she studied from 2013 to 2015. This academic background has equipped her with strong analytical and communication skills.
Role at H&R Block
In addition to her position at Benefitfocus, Sarah Alcorn has been working as a Human Resources Specialist at H&R Block since 2016. In this capacity, she works directly with Associates, providing guidance during enrollment and addressing benefits-related inquiries. Her dual roles in HR and benefits administration demonstrate her expertise in managing employee benefits and supporting workforce needs.
Experience at University of Colorado Boulder
While pursuing her Master's degree, Sarah Alcorn worked as an Annotator at the University of Colorado Boulder for two years, from 2013 to 2015. This role involved analyzing and interpreting linguistic data, which further developed her research and analytical skills relevant to her current positions.