Sarah Staples
About Sarah Staples
Sarah Staples serves as the Manager of Data Services at Benefitfocus in South Carolina, where she has worked since 2015. She manages State Health Plan inquiries and oversees pharmacy updates for employees.
Work at Benefitfocus
Sarah Staples has served as the Manager of Data Services at Benefitfocus since 2015. In this role, she has been responsible for managing data-related services and acting as a primary point of contact for inquiries related to the State Health Plan from contractors. Her work involves daily communication with clients through an online benefits enrollment system tailored for the State Health Plan of North Carolina. Additionally, she prepares for the State Health Plan Dependent Eligibility Verification Audit and collaborates with Spectra, a third-party vendor, to ensure the timely and accurate distribution of communications to employees.
Education and Expertise
Sarah Staples earned her Bachelor's Degree in Community Health Education from Rhode Island College, where she studied from 2008 to 2013. This educational background has equipped her with knowledge and skills relevant to her current role in data services, particularly in the context of health plans and employee benefits. Her expertise is further demonstrated through her work in pharmacy updates for employees using the CVS Caremark system.
Background
Before joining Benefitfocus, Sarah Staples worked as the OST Site Coordinator at the YMCA of Greater Providence from 2013 to 2015. In this position, she gained experience in program coordination and client interaction, which contributed to her professional development. Her transition from the YMCA to Benefitfocus marked a shift towards a focus on data services and health plan management.
Professional Responsibilities
In her current role, Sarah Staples is involved in various responsibilities that ensure the smooth operation of data services related to health plans. She performs pharmacy updates for employees and communicates regularly with clients to facilitate their benefits enrollment. Her role requires attention to detail, particularly in preparing for audits and coordinating with third-party vendors to maintain effective communication with employees.