Will Horlbeck
About Will Horlbeck
Will Horlbeck is a Customer Success Specialist for Enterprise Accounts at Benefitfocus, where he has worked since 2016 in the Charleston, South Carolina area. He previously held positions at Enterprise Holdings and Enterprise Rent-A-Car, and he earned a Bachelor of Science in Business Administration from The Citadel.
Work at Benefitfocus
Will Horlbeck has been employed at Benefitfocus since 2016, serving as a Customer Success Specialist for Enterprise Accounts. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Benefitfocus solutions for enterprise clients. His experience spans over eight years in the Charleston, South Carolina area, where he has developed a deep understanding of customer needs and product offerings.
Previous Experience at Enterprise Holdings
Before joining Benefitfocus, Will Horlbeck worked at Enterprise Holdings as an Assistant Manager from 2014 to 2016. During his two years in this position, he managed daily operations and contributed to customer service excellence in the Columbia, South Carolina area. His role involved overseeing staff and ensuring that operational standards were met.
Early Career at Enterprise Rent-A-Car
Will began his career at Enterprise Rent-A-Car as a Management Trainee from 2012 to 2014. This two-year program provided him with foundational skills in management and customer service. His responsibilities included training in various aspects of the business, preparing him for future roles in management and customer success.
Education and Expertise
Will Horlbeck earned a Bachelor of Science in Business Administration from The Citadel, where he studied from 2008 to 2012. His education provided him with a solid foundation in business principles, which he applies in his current role at Benefitfocus. The skills acquired during his academic career support his work in customer success and account management.