Ashley Baker
About Ashley Baker
Ashley Baker is a Customer Onboarding Manager at Benepass, where she has worked since 2023. She has a diverse background in community development and operations, with previous roles at the University of Michigan and CIC.
Current Role at Benepass
Ashley Baker serves as the Customer Onboarding Manager at Benepass, a position she has held since 2023. In this role, she is responsible for guiding new customers through the onboarding process, ensuring a smooth transition to the company's services. Her focus is on enhancing customer satisfaction and facilitating user engagement with the platform.
Previous Experience at CIC
Ashley Baker worked at the Cambridge Innovation Center (CIC) in various roles from 2018 to 2021. She began as a Community Associate, then progressed to Community Specialist, and finally served as Community Principal. In these positions, she contributed to community engagement and support initiatives, fostering connections among members and enhancing the CIC's collaborative environment.
Educational Background
Ashley Baker studied at the University of Michigan, where she earned a Bachelor’s Degree in Environmental Science from 2014 to 2017. Her academic background provided her with a strong foundation in environmental issues and sustainability, which informs her professional endeavors.
Early Career Experience
Before her roles at CIC and Benepass, Ashley gained experience through various internships and positions. She worked as a Laboratory Assistant at the University of Michigan in two separate stints from 2014 to 2016. Additionally, she interned at the Grandmont Rosedale Development Corporation in 2017, where she focused on community and economic development.
Work History Overview
Ashley Baker has a diverse work history that includes roles in customer onboarding, community development, and laboratory assistance. She has held positions at organizations such as Justice and the Grandmont Rosedale Development Corporation, contributing to her comprehensive understanding of community engagement and customer service.