Brittany Boggs
About Brittany Boggs
Brittany Boggs is a Claims Agent with a strong background in customer service management and talent development. She has held various roles in the beauty and transportation industries and is currently studying Business Administration at Purdue University Fort Wayne.
Current Role at Benepass
Brittany Boggs serves as a Claims Agent at Benepass, a position she has held since 2022. In this role, she is responsible for managing claims processes and ensuring customer satisfaction. Her work is conducted remotely, allowing her to effectively support clients from various locations. Brittany's experience in customer service management enhances her ability to address client needs efficiently.
Previous Experience at Regis Corporation
Prior to her current role, Brittany worked as a Hairstylist at Regis Corporation from 2007 to 2011 in Fort Wayne, Indiana. During her four years at Regis, she developed her skills in customer service and client relationship management, which laid the foundation for her future roles in service-oriented positions.
Experience at Ulta Beauty
Brittany was employed as a Service Manager at Ulta Beauty from 2014 to 2021 in Brandon, Florida. Over her seven years at Ulta, she focused on customer service management, talent development, and conflict resolution. Her leadership in this role contributed to enhancing team performance and customer satisfaction.
Educational Background
Brittany Boggs studied Business Administration and Management at Purdue University Fort Wayne, achieving her Associate's degree in 2008. Additionally, she expanded her knowledge by completing a course on Salesforce through Coursera in 2022. This educational background supports her professional roles and enhances her skills in management and software proficiency.
Work History and Skills
Brittany has a diverse work history, including a position as a Conductor at Norfolk Southern Corporation from 2011 to 2014 in Harrisburg, Pennsylvania. She currently also serves as Store Manager at Orchard & Vineyard Supply since 2022 in The Dalles, Oregon. Her roles have equipped her with advanced software proficiency and experience in cross-functional collaboration, contributing to her effectiveness in training and coaching.