Carl Pecka
About Carl Pecka
Carl Pecka serves as the Sr. Operations Manager for Onboarding & Customer Success at Benepass, where he has worked since 2022. He has a background in operations and account management, with previous roles at Workrise and SHI International Corp., and holds a Bachelor's Degree in Economics from The University of Texas at Austin.
Work at Benepass
Carl Pecka serves as the Senior Operations Manager for Onboarding and Customer Success at Benepass. He has been in this role since 2022, contributing to the management of onboarding processes and enhancing customer success strategies. His work focuses on integrating pre-tax benefits and perks programs within the platform. Pecka has played a significant role in achieving over 80% employee engagement with Benepass's benefits platform, demonstrating his effectiveness in operations management.
Previous Experience at Workrise
Before joining Benepass, Carl Pecka held multiple positions at Workrise. He worked as an Account Manager and Team Lead from 2017 to 2019, where he developed skills in account management. He then advanced to the role of Program and Operations Lead from 2019 to 2021, focusing on program management and operational strategies. His final position at Workrise was as Strategic Program Manager for Marketplace Strategy & Operations from 2021 to 2022, where he further honed his operational expertise.
Education and Expertise
Carl Pecka earned a Bachelor's Degree in Economics from The University of Texas at Austin, where he studied from 2010 to 2014. He also completed the McCombs Business Foundations Certificate Program during the same period. Additionally, Pecka studied International Business through IES Abroad in 2013. His educational background supports his expertise in managing onboarding and customer success operations, as well as implementing card-first technology solutions for employee benefits distribution.
Professional Background
Prior to his roles at Workrise and Benepass, Carl Pecka worked at SHI International Corp. as an Account Executive and Team Lead from 2015 to 2017. This position allowed him to gain valuable experience in account management and team leadership. His diverse professional background in operations and customer success positions him as a knowledgeable figure in the field of employee benefits and operational management.