Michael Shannahan
About Michael Shannahan
Michael Shannahan is a Platform Operations Engineer with extensive experience in the computer software industry. He has worked in various IT roles across multiple companies, demonstrating expertise in server virtualization and project management tools like Jira and Confluence.
Work at Beqom
Michael Shannahan has been employed at Beqom as a Platform Operations Engineer since 2019. In this role, he is responsible for overseeing platform operations and ensuring the efficiency of software systems. His position requires a strong understanding of server virtualization, which is critical for managing the infrastructure that supports Beqom's software solutions. He operates out of Southport, Connecticut.
Previous Employment Experience
Prior to his current role, Michael Shannahan held various positions in the technology sector. He worked as a Level 2 Helpdesk Consultant at GENPACT for six months in 2009. He then served as a Dedicated Service Professional Consultant at Yale University from 2010 to 2012. His experience also includes roles as an IT Consultant at Charter Communications and GE in 2013, and as a Network Engineer at SmartEquip from 2015 to 2018.
Education and Expertise
Michael Shannahan studied Computer Science with an Information Technology Track at Sacred Heart University, where he earned a Bachelor of Science degree from 2005 to 2009. He also completed his high school education at Fairfield College Preparatory School from 2001 to 2005. His educational background, combined with his expertise in server virtualization and proficiency in project management tools like Jira and Confluence, supports his role in platform operations.
Technical Skills and Tools
Michael possesses strong technical skills essential for his role as a Platform Operations Engineer. His expertise in server virtualization allows him to effectively manage and optimize server resources. Additionally, he is skilled in using Jira and Confluence, which are vital for project management and collaboration within the tech industry. These skills contribute to his ability to support software operations and enhance team productivity.
Career Development
Michael Shannahan has a diverse career history in the computer software industry, which reflects his broad understanding of software operations and management. His roles have included positions such as System Administrator at Canine Company and Desktop Support Consultant at Right Click. He also gained experience as a Desktop Support Summer Intern at Swiss Re from 2006 to 2008, which laid the foundation for his subsequent career in IT and operations.