Adam Alcabes
About Adam Alcabes
Adam Alcabes is a Desktop Support Engineer currently employed at Berenberg Capital Markets since 2019. He has over 15 years of experience in IT support roles, including positions at Cowen Inc., ConvergEx Group, Fidessa, and GEICO.
Work at Berenberg
Adam Alcabes has been employed at Berenberg Capital Markets since 2019, serving as a Desktop Support Engineer. In this role, he is responsible for providing technical support and ensuring the smooth operation of desktop systems within the organization. His position involves troubleshooting hardware and software issues, assisting users with technical inquiries, and maintaining system performance.
Previous Experience at Cowen Inc.
Before joining Berenberg, Adam worked at Cowen Inc. as a Service Desk Analyst from 2017 to 2019. During his tenure, he provided support to users in the Greater New York City Area, addressing various technical issues and ensuring efficient service delivery. His experience at Cowen contributed to his skills in customer service and technical problem-solving.
Background in End User Technology Support
Adam has extensive experience in end user technology support, having worked at ConvergEx Group as an AVP in this field from 2009 to 2017. His role involved overseeing technical support services and managing a team to enhance user experience. This position allowed him to develop leadership skills and a deep understanding of user technology needs.
Early Career at Fidessa and GEICO
Adam began his career in technology at GEICO, where he worked as a Systems Technician from 2003 to 2007. He then transitioned to Fidessa as a Systems Specialist from 2007 to 2009. These early roles provided him with foundational skills in systems support and technical troubleshooting, setting the stage for his future positions in the industry.