Johanny Rodriguez
About Johanny Rodriguez
Johanny Rodriguez is the Director of Account Management at Bergen Logistics, a position he has held since 2021. He has over two decades of experience in account management and customer service, primarily with AT&T and Bergen Logistics.
Current Role at Bergen Logistics
Johanny Rodriguez serves as the Director of Account Management at Bergen Logistics. In this role, she is responsible for overseeing client accounts and ensuring customer satisfaction. She has held this position since 2021 and has contributed to the growth and management of client relationships within the organization.
Previous Experience at Bergen Logistics
Prior to her current role, Johanny Rodriguez worked at Bergen Logistics as the Associate Director from 2019 to 2021. She also held the position of Senior Account Manager for one year, from 2018 to 2019. Her experience at Bergen Logistics spans a total of three years, during which she developed skills in account management and client relations.
Career at AT&T
Johanny Rodriguez has extensive experience at AT&T, where she worked for 18 years in various roles. She started as a Customer Service Representative from 1997 to 2000, then progressed to the International Wireless Care Coordinator from 2000 to 2003. She continued her career as a Key Account Coordinator from 2003 to 2006, followed by a role as Customer Service Manager from 2006 to 2015, and finally served as a Service Executive from 2015 to 2018.
Education and Qualifications
Johanny Rodriguez studied at the Borough of Manhattan Community College, where she earned an Associate of Arts degree in General Studies. This educational background has provided her with a solid foundation for her career in account management and customer service.