Andre J.
About Andre J.
Andre J. is a Team Lead in Wintel Desktop Engineering at Berkley Technology Services, where he has worked since 2022. He has a military background and extensive experience in IT support and desktop engineering, having held various roles in multiple organizations over the years.
Work at Berkley Technology Services
Currently, Andre J. serves as Team Lead for Wintel Desktop Engineering at Berkley Technology Services, a position he has held since 2022. Prior to this role, he worked as Team Lead for the Berkley Experience and Support Team from 2021 to 2022. His career at Berkley Technology Services began as a Desktop Support Analyst from 2019 to 2021, followed by a brief stint as a Senior Desktop Support Analyst in 2021. His progression within the company highlights his extensive experience in desktop engineering and support.
Military Background
Andre J. has a notable military background, having served in the United States Marine Corps for 12 years from 2004 to 2016. During his service, he held various roles including Radio Frequency Engineer, Drill Instructor, Mentor, and Coach at Camp Lejeune, North Carolina. This experience has contributed to his leadership skills and technical expertise in his subsequent civilian roles.
Education and Expertise
Andre J. studied at Western Harnett High School, where he achieved a diploma in General Studies from 2000 to 2004. He furthered his education at Strayer University, earning a Bachelor's degree in Management Information Systems from 2018 to 2022. His academic background, combined with extensive experience in IT support and administration, has equipped him with the skills necessary for his roles in desktop engineering.
Previous Employment History
Before his current position at Berkley Technology Services, Andre J. held various roles in the IT and support sectors. He worked as a Desktop Support professional at HP for 2 months in 2017, and as an IT Support Administrator at Bioventus from 2018 to 2019. Additionally, he served as a Helpdesk Analyst at Quiet Professionals, LLC for 5 months in 2017 and was a Warehouse Manager at Packaging Corporation of America from 2016 to 2017. This diverse employment history reflects his adaptability and breadth of experience in technology and support.