Nicole Crawford
About Nicole Crawford
Nicole Crawford is a Business Configuration Analyst at Berkley Technology Services, with a background in business analysis and quality assurance. She has over a decade of experience in the insurance and financial services industries, having previously worked at Nationwide Insurance and Wells Fargo.
Work at Berkley Technology Services
Nicole Crawford has been employed at Berkley Technology Services, a W. R. Berkley Company, since 2017. In her role as a Business Configuration Analyst, she focuses on analyzing the intra-system business impacts of configured applications. Her responsibilities include ensuring that system and operational requirements are met, as well as understanding downstream system impacts and legal compliance obligations. This position builds on her extensive experience in the insurance and financial sectors.
Previous Experience at Nationwide Insurance
Prior to her current role, Nicole Crawford worked at Nationwide Insurance for nine years, from 2007 to 2016. During her tenure, she held multiple positions, including Premium Processor III and Associate Underwriter. In these roles, she developed a strong foundation in insurance processes and compliance, which has contributed to her analytical skills in her current position.
Experience at Wells Fargo
Nicole Crawford's professional background includes a position at Wells Fargo, where she served as a Customer Service Representative from 2006 to 2007. This role provided her with valuable experience in customer relations and service, enhancing her communication skills and understanding of client needs.
Education and Expertise
Nicole Crawford earned her Bachelor's degree in Social Work from the University of Northern Iowa, where she studied from 1999 to 2003. Her educational background complements her professional experience, particularly in understanding the social dynamics that influence business operations. She possesses expertise in performing quality assurance checks of software, ensuring compliance with development and system standards.