Oscar Parra
About Oscar Parra
Oscar Parra is a Software Engineer with a diverse background in IT and family coaching. He has worked for various organizations, including Berkley Technology Services and the International Confederation of Theotherapy, and possesses expertise in ServiceNow and system integrations.
Work at Berkley Technology Services
Oscar Parra has held multiple roles at Berkley Technology Services. He served as a CMDB Engineer from 2022 to 2023, contributing to the management of the Configuration Management Database. Prior to this, he worked as a CMDB Sys Admin from 2020 to 2022, where he focused on maintaining system integrity and performance. Currently, he is employed as a Software Engineer, a position he has held since 2023. In this role, he applies his technical skills to develop software solutions and enhance system functionalities.
Education and Expertise
Oscar Parra studied at Escuela Politécnica Nacional, where he earned degrees in Math Engineering and Computer Science. His educational background provides a strong foundation for his career in technology. He has expertise in implementing Service Level Agreements (SLAs), Access Control Lists (ACLs), and scripting within ServiceNow. Additionally, he has designed workflows and execution plans for catalog items in ServiceNow, demonstrating his capability in process optimization.
Background in Family Coaching
Oscar Parra has a background in family coaching, having worked as a Family Coach for the International Confederation of Theotherapy from 2012 to 2017 in Miami, FL. He later served as a Family Development Coach at the Latin American Economic Development Association, Inc. from 2017 to 2018 in Camden, NJ. These roles involved supporting families in various capacities, highlighting his diverse skill set beyond software engineering.
Technical Contributions and Integrations
During his career, Oscar Parra has made significant technical contributions. He built integrations between Active Directory on-premises and Azure AD using PowerShell, enhancing organizational efficiency. He also configured Single Sign-On (SSO) integration and customized login processes for ServiceNow using SAML. His work in these areas demonstrates his proficiency in systems integration and security.
Mentoring and Team Development
In addition to his technical roles, Oscar Parra provides training and mentoring to other members of the IT Service Management (ITSM) team. This aspect of his work emphasizes his commitment to team development and knowledge sharing within the organization, fostering a collaborative environment.