Susan Jones

Manager, Desktop Engineer/User Experience @ Berkley Technology Services

About Susan Jones

Susan Jones serves as the Manager of Desktop Engineer/User Experience at Berkley Technology Services and has held this position since 2012. She also works as a Technology Lead at Rockwell Automation, bringing over 12 years of experience in IT and a strong educational background in Information Systems and Electronic Engineering.

Work at Berkley Technology Services

Susan Jones has served as the Manager of Desktop Engineer/User Experience at Berkley Technology Services since 2012. In this role, she has been responsible for overseeing desktop engineering and user experience initiatives for 12 years in Wilmington, DE. Her leadership has contributed to the successful delivery of various projects within the organization.

Current Role at Rockwell Automation

Since 2022, Susan Jones has held the position of Technology Lead at Rockwell Automation. In this role, she applies her extensive IT knowledge and skills to lead technology initiatives across the United States. Her experience in managing technical projects enhances her contributions to the company.

Education and Expertise

Susan Jones completed a Bachelor of Science in Information System with a focus on Security Administration at Strayer University-Maryland, studying from 2000 to 2011. She also earned a certificate in Electronic Engineering Technology from R.E.T.S Electronic Technical School in 1980. Additionally, she has pursued studies at Dale Carnegie, further enhancing her professional development.

Background in Information Technology

With significant IT experience, Susan Jones possesses expertise in software, hardware, networks, and patch management support. Her broad technical perspective and intuitive problem-solving skills have been instrumental in her roles. She is recognized for her leadership and planning capabilities in delivering completed projects.

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