Austin Garrison
About Austin Garrison
Austin Garrison is an IT Specialist with a background in Management and Computer Information Systems, holding two Bachelor of Science degrees from the University of Southern Indiana. He currently supports digital signage and Zoom events at Berry Global, Inc., where he has worked since 2020.
Work at Berry Global, Inc.
Austin Garrison has been employed at Berry Global, Inc. as an IT Specialist since 2020. In this role, he provides technical support and manages various IT-related tasks. He previously served as an AV Specialist Intern at the same company in 2020, where he gained experience in audio-visual support. His current responsibilities include supporting over 200 digital signage units across more than 90 locations and assisting in the coordination of large-scale Zoom meetings and webinars for the executive team.
Education and Expertise
Austin Garrison studied at the University of Southern Indiana, where he earned two Bachelor of Science degrees in Management and Computer Information Systems from 2017 to 2020. His education provided him with a strong foundation in IT and management principles, which he applies in his current role as an IT Specialist. He also developed workflows and forms using Nintex as part of his responsibilities as a SharePoint Administrator.
Background in Digital Signage and IT Support
In his current position, Austin serves as the primary resource in the SharePoint help desk queue, addressing various user issues and inquiries. He also acts as a secondary resource for supporting Zoom events, ensuring smooth execution and troubleshooting during meetings. His experience managing digital signage units and coordinating virtual events demonstrates his proficiency in IT support and digital communication.
Previous Work Experience
Before his current role, Austin Garrison held several positions that contributed to his professional development. He worked as a Commercialization Associate at the University of Southern Indiana for two months in 2019 and as an Intramural Sports Official/Scorekeeper from 2019 to 2020. Additionally, he interned as a Data Integration Developer at Ascension Technologies for four months in 2018-2019, where he gained valuable experience in data management and integration.