Carrie Ames
About Carrie Ames
Carrie Ames serves as the Customer Care Supervisor at Berry Global, Inc., where she has worked for 20 years. She has a strong background in business process improvement and forecasting in the plastics industry, along with advanced skills in Microsoft Excel.
Work at Berry Global, Inc.
Carrie Ames has been employed at Berry Global, Inc. since 2004, accumulating 20 years of experience in various roles. She currently serves as the Customer Care Supervisor, a position she has held since 2021. Prior to this, she worked as a Key Account Sales Specialist for seven years, starting in 2017. Throughout her tenure, she has been based in Monroeville, Ohio, contributing to the company's customer service and sales operations.
Education and Expertise
Carrie Ames studied at North Central State College, where she developed foundational knowledge applicable to her career. She possesses advanced skills in Microsoft Excel, which enhance her data analysis and reporting capabilities. Her expertise extends to business process improvement and forecasting, particularly within the plastics industry, indicating a strong understanding of operational efficiencies.
Background in Customer Service
In her role as Customer Care Supervisor, Carrie Ames demonstrates expertise in operations management. She focuses on improving the efficiency of customer service processes, ensuring that customer needs are met effectively. Her extensive experience in customer service roles has equipped her with the skills necessary to lead teams and manage key accounts.
Professional Development
Carrie Ames has continuously developed her professional skills throughout her career at Berry Global, Inc. Her roles have evolved from a Senior Customer Service Representative to a Customer Care Supervisor, showcasing her growth and adaptability in the workplace. Her background in business process improvement reflects her commitment to enhancing operational performance.