Florencia Manfredo
About Florencia Manfredo
Florencia Manfredo serves as the Customer Service, Forecasting & Demand Planning Manager at Berry Plastics Corporation in Argentina, where she has worked since 2012. She has extensive experience in customer service and demand planning, along with a background in systems analysis and process improvement.
Work at Berry Plastics Corporation
Florencia Manfredo has been employed at Berry Plastics Corporation since 2012, serving as the Customer Service, Forecasting & Demand Planning Manager. In this role, she has been responsible for overseeing customer service operations and demand planning strategies for 12 years in Argentina. Prior to her current position, she held several roles within the company, including Customer Service Specialist from 2009 to 2012, Key User Oracle (OM - AR) for 11 months in 2008, and Senior Commercial Analyst from 2005 to 2007.
Education and Expertise
Florencia Manfredo studied at Instituto N°189, where she achieved the title of Analista de Sistemas. She is currently pursuing a Licenciatura in Comercialización y Marketing at Universidad Siglo 21, a program she has been enrolled in since 2019. Additionally, she holds a Green Belt certification, which demonstrates her expertise in process improvement and quality management.
Background in Customer Service and Analysis
Florencia has a strong background in customer service and commercial analysis, having worked as a Senior Commercial Analyst and Customer Service Specialist at Berry Plastics Corporation. Her experience includes managing supply chain savings projects aimed at enhancing cost efficiency. She specializes in Sales and Operations Planning (S&OP) processes, which are critical for aligning supply and demand.
Technical Skills in Oracle Configuration
Florencia Manfredo is recognized for her technical skills in configuring Oracle modules, particularly in Accounts Receivable (AR) and Order Management (OM). Her role as Key User Oracle involved significant responsibilities in managing these systems, which are essential for the financial and operational aspects of the business.
Implementation of Electronic Invoicing
Florencia implemented electronic invoicing and credit billing regulations at Berry Plastics Corporation. This initiative reflects her ability to adapt to regulatory changes and improve operational processes within the organization.