Jackie Anthony
About Jackie Anthony
Jackie Anthony is a Senior Information Technology Business Analyst at Berry Global, Inc., where they have worked for ten years. They have a background in customer service and retail management, along with a Bachelor of Arts in History from Ball State University.
Work at Berry Global, Inc.
Jackie Anthony has been employed at Berry Global, Inc. since 2014, currently holding the position of Senior Information Technology Business Analyst. In this role, Jackie acts as a liaison between IT and development teams, focusing on streamlining business processes and improving daily functions. Jackie has played a significant role in implementing ERP systems into newly acquired facilities, which has enhanced operational efficiency. Additionally, Jackie is responsible for developing and maintaining comprehensive documentation for IT systems and applications within their functional area.
Previous Employment Experience
Prior to their current role, Jackie Anthony worked at Berry Global, Inc. as a Customer Service Representative from 2014 to 2016 for two years in Evansville, Indiana. Jackie also held the position of Retail Sales Manager at Payless from 2008 to 2011 for three years in the Greater Evansville Area. Furthermore, Jackie served as a Floor Supervisor at Shoe Carnival, Inc. from 2011 to 2014 for three years in Evansville, Indiana. This diverse work experience has contributed to Jackie's expertise in business analysis and customer service.
Education and Expertise
Jackie Anthony studied at Ball State University, where they earned a Bachelor of Arts in History from 2005 to 2009. This educational background has provided Jackie with a strong foundation in analytical thinking and research skills, which are essential in their current role as a Senior Information Technology Business Analyst. Jackie's expertise includes acting as a liaison between IT and development teams, as well as developing documentation for IT systems.
Background in Retail Management
Jackie Anthony has a background in retail management, having worked as a Retail Sales Manager at Payless for three years. This role involved overseeing sales operations and managing customer service initiatives. Additionally, Jackie gained supervisory experience as a Floor Supervisor at Shoe Carnival, Inc., where they managed store operations and staff. This experience in retail has equipped Jackie with valuable skills in team management and customer relations.