Kimberly Freeman
About Kimberly Freeman
Kimberly Freeman is a Senior Customer Care Representative with over nine years of experience in customer service, production, and manufacturing. She holds a Bachelor of Science in Business Administration and has a background in quality control.
Work at Berry Global, Inc.
Kimberly Freeman has been employed at Berry Global, Inc. since 2011. She initially worked as an Operator for one year before transitioning to her current role as a Senior Customer Care Representative. Over her tenure of 13 years, she has developed extensive knowledge in customer service, leveraging her background in production and manufacturing to enhance customer interactions.
Education and Expertise
Kimberly Freeman earned a Bachelor of Science degree in Business Administration with a concentration in Management and Human Resources from Oakland City University, where she studied from 2008 to 2010. She also holds an Associate of Science degree in Business Administration. Her educational background supports her expertise in customer service and management.
Background in Quality Control
Prior to her current role, Kimberly Freeman worked at Crescent Plastics, Inc. as a Quality Control Specialist from 2007 to 2010. This experience in quality control has provided her with valuable skills that complement her customer care responsibilities, allowing her to address customer needs effectively.
Experience in Customer Service and Manufacturing
With over nine years of experience in customer service, production, and manufacturing, Kimberly Freeman has developed a comprehensive skill set. Her diverse background enables her to navigate various challenges in customer care, ensuring satisfaction and efficient service delivery.