Linda Bock
About Linda Bock
Linda Bock is a Customer Care Professional with extensive experience in customer service and sales roles across various industries. She has a background in Criminal Justice and Legal Assistance, and is recognized for her problem-solving skills and ability to work well under pressure.
Work at Berry Global, Inc.
Linda Bock has been employed at Berry Global, Inc. as a Customer Care Professional since 2019. In this role, she is responsible for addressing customer inquiries and providing support to ensure customer satisfaction. Her experience in customer service and problem-solving contributes to her effectiveness in this position. She works from the Montvale, NJ location, where she has developed a reputation for her strong work ethic and ability to manage customer needs efficiently.
Previous Employment Experience
Prior to her current position at Berry Global, Linda Bock worked at Lonza as a Customer Service Representative starting in 2015, where she served for 9 years. Before that, she was an Inside Sales Specialist at Praxair Electronic Inc from 2006 to 2013. Her career began at BD, where she worked in customer service from 1999 to 2006. This diverse background in customer service and sales has equipped her with valuable skills applicable across various industries.
Education and Certifications
Linda Bock studied at Rockland Community College, where she earned an Associate of Arts and Sciences (A.A.S.) degree in Criminal Justice and Corrections from 1976 to 1979. Additionally, she pursued further education in Legal Assistant/Paralegal studies at the same institution, achieving certification as a Paralegal in 2000. She is also certified as an Emergency Medical Technician and Hazmat specialist, reflecting her commitment to professional development and diverse skill set.
Skills and Expertise
Linda Bock possesses strong skills in problem-solving, troubleshooting, and prioritizing work. Her extensive experience in customer service has honed her ability to work effectively under stress and manage multiple tasks simultaneously. She is known for her 'Can Do' attitude, which has been beneficial in both team leadership and teamwork roles throughout her career. Her background in the medical and insurance fields further enhances her expertise in customer care.
Educational Background
Linda Bock completed her high school education at Pearl River High School from 1972 to 1976. Her foundational education paved the way for her subsequent studies at Rockland Community College, where she focused on Criminal Justice and Legal Assistant/Paralegal programs. This educational background has provided her with a solid base for her career in customer service and related fields.