Micah Lee
About Micah Lee
Micah Lee serves as the Sr. Technology & Business Process Lead at Berry Global, Inc., where he has worked since 2019. He has a background in technical support and process implementation, with previous roles at Indiana University, Vectren, and Protective Insurance.
Work at Berry Global, Inc.
Micah Lee has been serving as the Sr. Technology & Business Process Lead at Berry Global, Inc. since 2019. In this role, he is responsible for implementing new process models within the project management system Planview. He coordinates system upgrades and the installation of new modules, ensuring that all software changes are thoroughly tested and validated before implementation. His position involves developing and maintaining relationships with Corporate and Divisional management support staff, as well as with vendors, to facilitate change and resolve issues.
Previous Employment Experience
Prior to his current role, Micah Lee held various positions that contributed to his expertise in technology and support. He worked as a Technical Support Specialist at Indiana University from 2016 to 2017 and at Vectren from 2018 to 2019. Additionally, he served as an IT Customer Support Technician at Protective Insurance for nine months in 2017. Earlier in his career, he was a Team Member at Chick-fil-A-Franchise from 2012 to 2014. These roles provided him with a solid foundation in technical support and customer service.
Education and Expertise
Micah Lee earned his Bachelor’s Degree in Informatics from Indiana University–Purdue University Indianapolis, completing his studies from 2014 to 2018. This educational background has equipped him with the necessary skills and knowledge to excel in his current position at Berry Global, Inc. His expertise in technology and business processes is further demonstrated through his work in implementing and coordinating system upgrades.
Technical Skills and Responsibilities
In his role as Sr. Technology & Business Process Lead, Micah Lee is tasked with implementing new process models and ensuring the successful integration of software changes. He coordinates upgrades to existing systems and oversees the installation of additional modules. His responsibilities include testing and validating software changes prior to implementation, which is crucial for maintaining operational efficiency and effectiveness within the organization.