Nicholas Scheller
About Nicholas Scheller
Nicholas Scheller is a Help Desk Call Center Technician currently employed at Berry Global, Inc. He has a background in computer forensics and a strong history in the computer and network security industry, having worked in various technical roles since 2014.
Work at Berry Global
Nicholas Scheller has been employed at Berry Global, Inc. as a Help Desk Call Center Technician since 2020. In this role, he is responsible for providing technical support and assistance to users, leveraging his strong communication skills to effectively address inquiries and resolve issues. His tenure at Berry Global has contributed to his experience in the help desk and call center environment.
Education and Expertise
Nicholas Scheller holds a Bachelor's degree in Computer Technology/Computer Systems Technology from the University of Southern Indiana, where he studied from 2017 to 2020. He also completed a year of study in Cybersecurity at Purdue University from 2016 to 2017. His educational background, combined with expertise in computer forensics, positions him well within the computer and network security industry.
Background in Technical Support
Nicholas has a diverse background in technical support roles. He worked as a Student Helpdesk Assistant at Purdue University for three months in 2017, where he gained initial experience in help desk operations. Additionally, he served as a Computer Support Specialist at North Gibson School Corporation for one month in 2020, further enhancing his skills in providing technical assistance.
Previous Experience in IT Roles
Prior to his current position, Nicholas Scheller held various roles in the IT field. He worked as an IT Intern at Lochmueller Group in 2018 for three months, where he gained practical experience in the industry. He also served as a Security Operations Center Student Worker at the University of Southern Indiana from 2018 to 2020, focusing on security-related tasks.
Early Career as Golf Cart Technician
Before entering the IT field, Nicholas Scheller worked as a Golf Cart Technician at Carts Gone Wild, Inc. from 2014 to 2015. This role provided him with hands-on technical experience and problem-solving skills, which he later applied in his IT career.