Samantha Marti
About Samantha Marti
Samantha Marti is a Senior Customer Service Representative for the Shrink/Custom Region at Berry Global, Inc. in Clifton, New Jersey, with extensive experience in customer service roles across various companies and a solid educational background in Business Administration.
Work at Berry Global, Inc.
Samantha Marti serves as the Senior Customer Service Representative for the Shrink/Custom Region at Berry Global, Inc. She has been with the company since 2016, accumulating eight years of experience in this role. Based in the Greater New York City Area, she focuses on providing customer service tailored to the specific needs of the Custom Region. Her responsibilities include managing customer inquiries and ensuring satisfaction with Berry Global's products and services.
Previous Employment Experience
Before joining Berry Global, Inc., Samantha Marti held several positions in customer service. She worked at Victoria's Secret as a Merch Flow Supervisor from 2009 to 2011 in Wayne, NJ. Following that, she was employed at Bed Bath & Beyond as a Customer Service Representative from 2011 to 2013. Additionally, she spent a year at Spiral as Customer Support from 2013 to 2014 in Totowa, NJ. These roles contributed to her extensive experience in customer service.
Education and Qualifications
Samantha Marti has a solid educational background in Business Administration and Management. She studied at Passaic County Community College, where she earned an Associate's degree from 2010 to 2013. She then attended Berkeley College, achieving an Associate's degree in Business Administration and Management from 2016 to 2017, followed by a Bachelor of Applied Science (BASc) in the same field from 2017 to 2019. Her education has equipped her with the skills necessary for her current role.
Language Proficiency
Samantha Marti is fluent in Spanish, which enhances her ability to communicate effectively with a diverse customer base. This proficiency allows her to cater to a wider range of clients and address their needs more efficiently, contributing to improved customer service outcomes.
Professional Affiliations
Samantha Marti is a member of the National Honor Society of Leadership and Success, a recognition that highlights her commitment to leadership and academic excellence. This affiliation reflects her dedication to personal and professional growth within her field.